Insect IQ respects each individual's right to personal privacy. To protect your privacy, we provide this notice explaining our online information practices. We will collect and use information through our website only in the ways disclosed in this statement. This statement applies solely to information collected at Insect IQ’s website.
How We Collect Information
Insect IQ collects personal information through our website for service scheduling and to help customers set up online accounts, including name, service address, email address and phone numbers. Although Insect IQ does not ever directly collect credit card information through our website, we do link to a third party secure website called Pestroutes for our customers who wish to pay their bills online. The credit card information that is collected by Pestroutes is securely stored (when necessary) according to the standards set forth and monitored by MasterCard® and Visa® and is 100% PCI compliant.
We may also collect names and addresses which our users divulge about other people in order to obtain referrals. Insect IQ does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.
The server that provides this website automatically gathers and logs the following general data that is not personally identifiable information, such as the IP address of the site that may have referred you, your IP address, the web page that you may have linked to us from, browser and platform information and search terms that are passed from a search engine. We may occasionally use this generic information to identify areas for improvement in our website, and to learn how to accommodate more types of users. We do not provide this information to third-party vendors.
How We Use Information
The information collected by Insect IQ will be used for providing information or services that are directly requested by the customer, developing or improving our services and products or improving the content and features on this website. We do not rent, trade or sell any information we collect through our website to third parties. We will not supplement information collected at our website with data from other sources (such as credit history, to authorize payments). While we cannot guarantee the absolute security of information we collect, any personal information you provide is stored in a secure
location, is accessible only by designated staff and will only be used by us only as set forth in this policy. We offer links to other websites. Please note: When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours. We disclaim any responsibility or liability for information collection practices or privacy policies of these other websites.
Access To Information
If problems arise, users may contact Insect IQ by telephone or email as follows: